Connect to Campus VPN A VPN (Virtual Private Network) allows you to connect your computer or handheld device to the campus network when you are off-campus. You will need to connect to Campus VPN before you are able to use Terminal Server or Direct Connection.* *VPN connection as a prerequisite for connecting to the Central Domain's Terminal Server or direct to desktop has been temporarily removed for the duration of the Covid-19 pandemic.   Important: An active Relationship To Institution (RTI) is required for the Campus VPN to function.  If you do not have an active RTI then authentication will fail. All current students, employees and guests with a CCID should have an active RTI.  If you are alumni or a contractor with an expired contract, then an active RTI may not be present.  If you are not sure if you have an active RTI, please contact the Staff Service Centre Requirements Cisco AnyConnect VPN client A link to the Cisco AnyConnect VPN client from IST will be provided in the first step of the set-up instructions. If you are confident in your knowledge of VPN systems, you may download and configure a VPN client of your choice. Please note that IST will only be able to provide best-effort support for other VPN clients. Downloads Windows macOS iOS Android Chrome OS Linux (64bit) Once the client is installed, point it to vpn.ualberta.ca, and login with your CCID and password. *You may need administrator privileges on your computer in order to install this software. A computer or handheld device running: Windows Install Cisco AnyConnect VPN Connect macOS Install Cisco AnyConnect VPN Connect Troubleshoot Installation Issues on macOS iOS (iPhones & iPads) Install Cisco AnyConnect VPN Set-Up Connect Android Install Cisco AnyConnect VPN Set-Up Connect Chrome OS Install Cisco AnyConnect VPN Set-Up Connect   Windows Install Cisco AnyConnect VPN Download the Cisco AnyConnect VPN client from IST by clicking here. Double-click the installation file you downloaded in the Requirements Section. Then the Cisco AnyConnect Secure Mobility setup screen appears, click Next. Read carefully and accept the Cisco license agreement, then click Next. Click Install.  If prompted, click Yes to authorize changes to your computer. The installation will proceed. Click Finish to finish the installation. Connect Click on the magnifying glass icon and begin typing, Cisco AnyConnect Secure Mobility Client. When the application is found, click on, Open. If empty, type, vpn.ualberta.ca, in the Cisco AnyConnect Secure Mobility Client dialog box. Otherwise click Connect. Enter your CCID and password, and click OK. Once you are connected, the window will display the message, Connected to vpn.ualberta.ca. Remember to disconnect when you are finished. To disconnect, click on the Disconnect button.   Mac OS X Install Cisco AnyConnect VPN Download Cisco AnyConnect VPN client from IST then select, Show in Finder. Locate, and double-click the downloaded .dmg file in Finder. Double-click the AnyConnect.pkg file. When the installer opens, click Continue. Click Continue, and agree to indicate that you have read and agree to the end user license agreement. Select VPN only. (The others should be deselected.) If you are unable to proceed at this step, please see the section on installation issues. Click Install. Enter your macOS administrator credentials, and click Install Software. The installation will begin and indicate its progress. Click Close when the installation is successful. Connect Open an Applications window by going to the Finder then clicking on Go then Applications. Click on the Cisco folder, and double-click on the Cisco AnyConnect Secure Mobility Client. Type vpn.ualberta.ca in the Cisco AnyConnect Secure Mobility Client dialog box, and click Connect. Enter your CCID and password, and click OK. Once you are connected, the window will display the message, Connected to vpn.ualberta.ca. Remember to disconnect when you are finished. To disconnect, click on the Disconnect button. Troubleshoot Installation Issues on macOS Occasionally when installing Cisco AnyConnect on MacOS, all of the installation options will be unchecked and unclickable. This usually occurs when Cisco AnyConnect was previously installed and removed on the system. To fix this error, please complete the following steps (note: these steps require both administrator privileges and the use of sudo commands that could potentially result in unwanted changes if not performed correctly. If you do not have administrator privileges or are not comfortable running sudo commands, please contact the Service Desk at 780-492-9400 to fix this issue.):  Open Finder, select Applications, and navigate to the Utilities folder.  From the Utilities folder, select Terminal and open it.  Run the following command:  $ sudo /opt/cisco/anyconnect/bin/vpn_uninstall.sh  You should now be able to install Cisco AnyConnect following the steps outlined above. iOS (iPhone & iPad) Install Cisco AnyConnect VPN Search the Apple App Store for anyconnect, and tap anyconnect. Direct Link When Cisco AnyConnect appears, tap on Get. Tap on Install. If payment information is requested, select None. Tap OK to download the app. When the installation is complete, you can tap Open to open the app. Tap OK to enable the app. Set-Up If Cisco AnyConnect Secure Mobility Client is not already started, tap the application icon. Tap Connections. Tap Add VPN Connection. Add a description of your choice in the Description field and vpn.ualberta.ca to the Server Address field, and tap Save to save the connection.  Connect Tap on your new connection. Swipe the toggle button to the right. Enter your CCID and password to authenticate. The name of your connection will be displayed, and Details will show you as Connected. Remember to disconnect when you are finished. To disconnect, slide the toggle to the left.   Android Mobile Devices Install Cisco AnyConnect VPN Open the Google Play store, and search for anyconnect ics. Direct Link Select 1. AnyConnect ICS+. Tap INSTALL. Tap ACCEPT. Tap OPEN. Read the end-user license agreement, and click OK to accept. Set-Up If Cisco AnyConnect Secure Mobility Client is not already started, tap the application icon. Tap Connection. To continue, tap Add New VPN Connection. Add a description for the connection, and tap OK. Enter vpn.ualberta.ca in the Server Address field and tap OK. Tap Done. Connect Slide the AnyConnect VPN toggle to the right to On position: Enter your CCID and password. Verify that AnyConnect is a trusted application by checking the check box and clicking OK. The interface will say Connected once you have connected. Remember to disconnect when you are finished. To disconnect, slide the toggle back to the Off position.   Chrome OS Install Cisco AnyConnect VPN Add the Cisco AnyConnect extension from the Chrome App Store by searching for "cisco anyconnect" and clicking Add to Chrome. Click Add app when the permission box appears. Click the AnyConnect icon to open the application. Set-Up If this is your first time using the application, a one time initialization is required that may take up to 5 minutes and will say Initializing in the top left. Once complete, click Add New Connection. Enter University of Alberta in the Name field and vpn.ualberta.ca in the Server Address box. Click Save Changes. Connect Click the wifi network icon in the lower right of the screen and then click VPN disconnected. Under the "Cisco AnyConnect" heading, click University of Alberta. Confirm that the Fingerprint value matches what is in the screenshot and click Import and Continue. Enter your CCID and password and then click Submit. Click the magnifying glass in the bottom right. Then, click the AnyConnect logo. Verify that Connected appears below AnyConnect VPN. Remember to disconnect when you are finished. Click the Disconnect button in the top right to disconnect.   Keywords: VPN, download, install, access, linux, windows, apple, ios, android, mac, Virtual Private Network, chromeos, chromebook, chrome

Introduction This article will explain how to connect to the University Wireless Service (UWS) with an Android 7.1 Nougat and 8.0 Oreo based mobile device while on-campus at the University of Alberta. Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from an Android 7.1 Nougat and 8.0 Oreo based mobile device. Your operating system may differ. Please consult your device manufacturers website or IST for more information. Procedure Access the Settings screen on your device by swiping down from the top of your screen and tapping the settings icon. Make sure that Wi-Fi is turned on, and tap Wi-Fi to continue setup. In the list of Wi-Fi networks, select UWS. In the next configuration screen, select the settings as below. EAP Method : PEAP Phase 2 Authentication:  MSCHAPV2 CA Certificates : Use system certificates Minimum TLS Version : TLS v1.2 Online Certificate Status: Request certificate status Domain : ualberta.ca Identity : yourCCID (must be all lower case) Anonymous identity : Leave Blank Password : your Password Then tap Connect. You may have to scroll down in the window on your device, or hide the keyboard to see the Identity and Password fields.  On Newer Android Phones:   UWS will then obtain an IP address and connect. When your phone does not allow you to select a valid certificate for CA Certificate setting, follow the instructions below. (For most Samsung devices) If you are not able to select "Use System Certificate" as your security certificate, the system gives you a warning that your network may not be private. Here is how to make your WiFi network secure. Make sure you have internet connections on your phone. Open a browser and go to https://sites.ualberta.ca/~nos/certs/GlobalSign_Organization_Validation_CA-SHA256-G2.pem This intermediate certs signs the UWS cert wirelessauth.ualberta.ca obtained in the next step. The intermediate cert is signed by GlobalSign's root cert which will already be on your device. Then go to https://sites.ualberta.ca/~nos/certs/wirelessauth.ualberta.ca-cert.pem (case sensitive) This will automatically download the security certificate from our server. This is equivalent to GlobalSign security certificate. Phones with security code will ask you to type in your passcode/password. Download the certificate and name it as either "GlobalSignCert" or "UWS Certificate". Change Credential use for "Wi-Fi" and save it. Phones without any security code will ask you to set up a security code in order to do this. Go to Wi-Fi settings and select UWS. You should be able to select the downloaded certificate as your CA Certificate option now. Note: If you forget/disconnect WiFi from UWS after this, this CA Certificate option will disappear. You would have to go into "Settings" > "Lock screen and security" > "Other security settings" > "Install from device storage" and install the downloaded certificate again. Meanwhile, you can also follow the same steps and re-download, install the security certificate as well. Required Software versions (or better) to connect to UWS: A minimum of Android version 5 (Lollipop) will be required to connect to the UWS wireless network. If your device does not meet this minimum requirement please use the Guest@UofA wireless network. Keywords: UWS, Connect, Wireless, Android, Kit Kat, Gingerbread, Ice Cream, Nougat, Oreo, Setup, How to, 4.4, 4.0, 4.1, 4.2, 4.3, 2.3, 2.2, 7.0, 7.1, 8.0

Introduction This article will explain how to connect to the University Wireless Service (UWS) with a mobile device running iOS while on-campus at the University of Alberta.   Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from an iOS equipped mobile device.   Procedure  1. From the home screen, tap the Settings icon. 2. In the Settings screen, tap Wi-Fi.   3. First, make sure the Wi-Fi slider is green, which indicates Wi-Fi is turned on. Once it’s on, select UWS from the list of available networks.   4. Enter your CCID in the Username field, and enter your CCID password in the Password field. Tap Join.   5. If you are prompted to accept a wirelessauth.ualberta.ca security certificate, tap Trust.   6. Your iOS device will then connect to UWS. Required Software versions (or better) to connect to UWS: A minimum of Apple iOS 11 will be required to connect to the UWS wireless network.  If your device does not meet this minimum requirement please use the Guest@UofA wireless network.   Keywords: UWS, connect, wireless, wi-fi, network, iOS, iphone, ipad, ipod

Introduction This article will explain how to connect to the University Wireless Service (UWS) with a computer running macOS while on-campus at the University of Alberta.   Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from a macOS equipped computer.   Procedure 1. Click the wireless status icon at the top right of the macOS Menu Bar. It is typically located near the clock in the Status Bar. Locate UWS, and click on it to activate it. 2. In the pop-up window that appears, enter your CCID into the “Username” field, and your CCID password into the “Password” field. Make sure the box to “Remember this network” is checked. Click Join. 3. You may be prompted to accept a wirelessauth.ualberta.ca security certificate. Accept the security credentials to complete the connection process. You will then be connected to UWS.   Required Software versions (or better) to connect to UWS: A minimum of Apple MacOS 10.13.6 will be required to connect to the UWS wireless network. If your device does not meet this minimum requirement please use the Guest@UofA wireless network. Keywords: UWS, connect, wireless, Mac osx, OS X, macbook, University Wireless, WPA, enterprise, macOS

Introduction This article will explain how to connect to the University Wireless Service (UWS) on Chromebooks running ChromeOS while on-campus at the University of Alberta. Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from a Chromebook running ChromeOS version 114.X and above. Procedure 1. Ensure your ChromeOS device is up to date with the latest version of ChromeOS. See Google’s Update your Chromebook’s operating system help article if you aren’t sure how to do that. PLEASE NOTE: Older versions of ChromeOS may not be compatible with UWS 2. Open the Quick Settings Panel at the bottom right of your screen and click on the network icon. 3. Select UWS from the list of available wireless networks. Troubleshooting Tip: If you don’t see UWS listed as an available network, you may need to restart your device or move to a different location that is covered by the UWS network. 4. Once you’ve selected UWS, a Join Wi-Fi Network window should appear. In this window, complete the fields with the settings listed below. PLEASE NOTE: If a field is not listed below, it should be left blank or with the default setting. EAP Method: Select PEAP from the dropdown menu EAP Phase 2 authentication: Select MSCHAPv2 from the dropdown menu Server CA Certificate: Select Default from the dropdown menu Domain Suffix Match: Type ualberta.ca in the field Identity: Type in your Campus Computing ID (CCID). Only enter your 8 character (or less) CCID. Do not include the @ualberta.ca suffix Password: Type in your CCID password Troubleshooting Tip: If you aren’t sure what your CCID password is, you can test it here. 5. After all settings have been entered correctly, click Connect. Once your device is connected to UWS, you will see UWS listed in the network icon and the icon should now be a solid color. Troubleshooting Tip: Hovering your cursor over the network icon will give you more information on your network connection. 6. If you encounter any errors or if UWS doesn’t work once connected, proceed to the Troubleshooting UWS Connection Issues on Chromebooks section below. Troubleshooting UWS Connection Issues on Chromebooks If the above steps failed, you can try the following steps for the most commonly encountered issues. If one step fails, move on to the next one until your issue is resolved or you have completed the troubleshooting. Be sure to follow each step in order for the best results. Problem Resolution Steps I got a message saying my username or password was incorrect. Follow the How to Connect steps again, ensuring you are entering your CCID and password carefully to make sure there were no typos or extra spaces. Passwords are case sensitive. Test your CCID password at myccid.ualberta.ca/check. If you don’t see a green checkmark besides “UWS” in the results, reset your CCID password. (If you don’t have self service password reset enabled, you will need to call the IT Service Desk to have your password reset). Forget the UWS Wi-Fi network on your device, restart your device, then try re-adding the UWS network. If you continue to have issues, your device may not be compatible with UWS. Try using Guest@UofA wireless network instead. I’m connected to UWS but it says I have no internet. If you are using a private DNS or VPN service with your device, try disabling that service on your device and reconnecting the UWS network. Forget the UWS Wi-Fi network on your device, restart your device, then try re-adding the UWS network.

Introduction This article will explain how to connect to the University Wireless Service (UWS) with a computer running Ubuntu Linux while on-campus at the University of Alberta. Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from an Ubuntu Linux equipped computer. Procedure 1. Click the wireless network icon in the top right corner of the Ubuntu Unity task bar near the clock. There will be a list of available wireless networks available. Click on UWS. 2. Set the Authentication drop-down menu to “Protected EAP (PEAP)”, and use your CCID as your Username, with your regular CCID password as your Password. Click Connect. 3. If you see a Certificate Authority warning, you have the option of clicking “Don’t warn me again” and clicking Ignore. 4. After a moment of processing, UWS will connect. From the Command Line Interface: Using Netplan: Edit file /etc/netplan/50-cloud-init.yaml Add the information below, updated the fields as you go: network: version: 2 wifis: : dhcp4: true access-points: "UWS": auth: key-management: eap method: peap identity: "your_CCID username" password: "your_CCID password" phase2-auth: MSCHAPV2 ------------------------------------------------------------------------------------------------------------- Using a WPA Supplication file Edit /etc/wpa_supplicant/wpa_supplicant.conf Add the information below, updated the fields as you go: network={ ssid="UWS" key_mgmt=WPA-EAP eap=PEAP identity="your_CCID username" password="your_CCID password" phase2="auth=MSCHAPV2" id_str="University_of_Alberta" } --------------------------------------------------------------------------------------------------------------- DO NOT store you password in clear text. Hash your password: You can generate the NtPasswordHash (aka NTLM password hash) yourself as follows: echo -n plaintext_password_here | iconv -t utf16le | openssl md4 Prefix it with "hash:" in the wpa_supplicant.conf file: password=hash:

Introduction This article explains the current process for creation, maintenance and expiry of Devnet endpoints. Devnet is a system that allows infrastructure and research equipment that is unable to connect to UWS to utilize the university's wireless network by using a pre shared key (PSK). This is only for approved devices that cannot connect to UWS normally.      Applicability This article is relevant to anyone responsible for managing devices that connect to devnet using pre shared keys (PSK)s.     General summary There are 5 main screens that users will interact with in the ipsk system. The Home page, endpoint/endpoint group list and endpoint/endpoint group details. The home screen will present you with three options: Endpoints This option allows you to view and delete endpoints associated with your user group, as well as add endpoints. You can also refresh individual Pre Shared Keys (PSK's) from this option Endpoint Groups This option allows you to view, refresh the psk or delete endpoint groups associated with your user group, as well as add endpoint groups or associate endpoints to an endpoint group. With endpoint groups, endpoints can use the same PSK. This does mean all those endpoints will need to be updated when the group PSK expires however. Alerts This option allows you to see all endpoints and endpoint groups that are associated with your user group that will be expiring soon. Home Page example Endpoint List Page The endpoint page allows you to view your current endpoints. From this view, you can delete and refresh psks.  Endpoint Detail Page This page shows details about the endpoint, and allows you to modify some fields. Endpoint Group List Page The endpoint group page allows you to view your current endpoint groups. From this view, you can add or delete groups and refresh psks.  Endpoint Group Detail Page This page shows details about the endpoint group, and allows you to modify some fields. Alarm Endpoint Page This page shows endpoints that will be expiring or removed soon. Pressing the mac or the edit button will take you to the details page.   Alarm Endpoint Group Page This page shows endpoint groups that will be expiring or removed soon. Pressing the edit button will take you to the details page.     Endpoint Actions Endpoint Creation Adding endpoint from endpoint list page Step Example From the endpoint list page, select 'new endpoint'  Fill in required fields.  Mac address: the mac address of the device you are going to connect using the pre-shared key description: a helpful identifier for the endpoint usergroup: this will be the group that you are a member of. endpoints and endpoint groups will be attached to this group. endpoint group: endpoints can be part of an endpoint group to allow members to use the same key PSK: when created, this will be the PSK assigned to the endpoint. It will be valid for 1 year Use endpoint group PSK : if this is checked, the endpoint group psk will be used rather than the individual psk Press 'Save' to create the endpoint. Press 'cancel' to go back without creating the endpoint.   Endpoint PSK renewal Refreshing endpoints from the endpoint list screen Step Example Select the checkbox for the required endpoint(s) Press the 'Update individual PSK for endpoints' button  Verify the mac address is correct for your endpoint, and select 'Update endpoint' The new PSK will be listed for the endpoint. The expiry date will now be 1 year from the date of refresh   Refreshing endpoints from the endpoint detail screen Step Example From the detail screen of the endpoint to refresh, press the 'Update PSK' button  Verify the mac address is correct for your endpoint, and select 'Update endpoint'. Changes will take place upon pressing the 'Update endpoint' button, no additional confirmation will be required. The new PSK will be shown in the details screen. You do not need to press save if there are no further changes to the psk. Pressing cancel will go back to the list as well Endpoint Group Association Associating endpoints to endpoint groups from the endpoint detail screen Step Example From the endpoint detail page, select the required endpoint group.       If using the group PSK, select the 'Use endpoint group PSK' checkbox. Note that PSK will change to 'Effective PSK' and display what the group PSK is. The individual PSK will remain the same. Press the 'Save' button to apply changes.     Endpoint Deletion Deleting endpoints from the endpoint list screen Step Example Select the checkbox for the required endpoint(s) Press the 'Delete endpoints' button  Verify the mac address is correct for your endpoint, and select 'Delete endpoint'   Deleting endpoints from the endpoint detail screen Step Example From the detail screen of the endpoint to delete, press the 'Delete' button  Verify the mac address is correct for your endpoint, and select 'Delete endpoint'     Endpoint Group Actions Endpoint Group Creation Adding endpoint group from endpoint group list page Step Example from the endpoint group list, select 'new endpoint group' Fill in required fields.  Name: the name for this endpoint group description: a helpful identifier for the endpoint group PSK: when created, this will be the PSK assigned to the endpoint. It will be valid for 1 year usergroup: the user group that this endpoint group will be a part of. This will be the same user group as what you are a part of. vlan. If there are any special vlans associated with this user group, they may be selected here Press 'Save' to create the endpoint group. Press 'Back' to go back without creating the endpoint group.   Endpoint Group PSK Renewal Refreshing endpoint group psks from the endpoint group list screen Step Example Select the checkbox for the required endpoint group(s) Press the 'Update group PSK for endpoint groups' button  Verify the name of your endpoint group is correct, and select 'Update ' The new PSK will be listed for the endpoint group, and the expiry date should   Refreshing endpoints from the endpoint detail screen Step Example From the detail screen of the endpoint group to refresh, press the 'Update PSK' button. Pay attention to the associated endpoints, as those associated endpoints that are using the group psk will no longer be able to use the old psk after updating the group psk.  Verify the name is correct for your endpoint, and select 'Update endpoint'. Changes will take place upon pressing the 'Update endpoint' button, no additional confirmation will be required. The new PSK will be shown in the details screen. You do not need to press save if there are no further changes to the psk. Pressing cancel will go back to the list as well   Endpoint Group Deletion Deleting endpoint groups from the endpoint group list screen Endpoint groups with associated endpoints cannot be deleted. disassociate or delete endpoints first Step Example Select the checkbox for the required endpoint(s) Press the 'Delete endpoints' button  Verify the name is correct for your endpoint, and select 'Delete endpoint group'   Deleting endpoints from the endpoint detail screen Step Example Endpoint groups with associated endpoints cannot be deleted. disassociate or delete endpoints first *Example of endpoint group that cannot be deleted -> From the detail screen of the endpoint group to delete, press the 'Delete' button  Verify the name is correct for your endpoint group, and select 'Delete endpoint'         Expiry Policy Endpoints and Endpoint Groups added to the University of Alberta's DevNet system will have their Pre Shared Keys (PSKs) expire by default when 365 days have passed. On expiry, the PSK assigned to the expired endpoint or endpoint group will be cleared from the system so that it can no longer be used to authenticate to DevNet.  Updating PSKs for endpoints and endpoint groups will generate a new PSK and reset the expiry date to 365 days from the time that the PSK is updated. If a PSK is not updated 30 days since expiry, the endpoint or endpoint group may be deleted entirely from the system.   Specific deletion rules: Endpoints If an endpoint is not attached to an active endpoint group, it will be deleted from the system 30 days from the the day that it expired. If an endpoint is attached to an active endpoint group, the endpoint will not be deleted if its individual PSK expires or is stale. It can continue to use the group psk as long as that is valid. WARNING. If attached endpoint group is deleted, the attached endpoints risk being deleted from the system if they are expired. Endpoint Groups If an endpoint group expires, any endpoints attached to that group that are using the group PSK will not be able to authenticate to DevNet as the PSK will be cleared. If an endpoint group is deleted, any endpoints attached to it will be disassociated with it and set to use their individual PSK. WARNING. If attached endpoints have expired individual PSKs, they risk being deleted from the system if their endpoint group is deleted.   Notification policy All members of a user group will be notified through email when any endpoints or endpoint groups are expiring or deleted. These notifications will come from no_reply@nos.corenet.ualberta.ca Notification Details Users will receive notifications at these points: 14 days to expiry 7 days to expiry 2 days to expiry on expiry 14 days to deletion 7 days to deletion on deletion Related Articles Related articles should be listed and linked here Keywords: DevNet,IPSK

Introduction This article will demonstrate how to connect to the eduroam network from a Windows equipped laptop.  eduroam (Education Roaming) is a secure, worldwide roaming access service developed for the international research and education community. Having started in Europe, eduroam has gained momentum throughout the research and education community and is now available in 70 territories. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptops. (source: www.eduroam.org)   Applicability This article applies to any University of Alberta faculty, staff, student, or guest who needs to connect to the eduroam wireless network to access University of Alberta resources or basic Internet access. Please be aware that if you have a University of Alberta Campus Computing ID (CCID), you can connect to eduroam while physically located at a University of Alberta campus. In the back-end, you will be connected to UWS but this will allow you to verify your configuration before you visit another member institution.   The following software versions, or better, will be required to connect to eduroam: -Microsoft Windows 8.1, with all the latest Microsoft updates. Procedure If at any time you have difficulty or encounter problems with this process, please call the Staff Service Centre for IT support at 780-492-8000 Ext. 1. Between the hours of 7:30 AM to 6:00 PM Monday to Friday.   1. Click the wireless status icon on your desktop's system tray. This may be either a fan-shaped icon or a set of ascending bars, typically located near the clock. 2. A list of available wireless networks will appear. Click on eduroam. 3. You will be prompted for a username and password. If you are a University of Alberta student or staff connecting to eduroam off-campus, enter your CCID@ualberta.ca e-mail address and CCID password (Do not use your email alias if you have one configured, such as firstname.lastname@ualberta.ca).  If you are from another institution and are visiting the University of Alberta, enter the credentials provided by your home institution (typically your e-mail address and password).  Click Connect/OK or whatever option allows you to enter this information and continue. 4. If you are prompted for a security certificate, accept it to continue. 5. Your computer will connect to eduroam!   Using eduroam Configuration Assistant Tool Another way for University of Alberta users to configure their devices for the eduroam wireless network is to use the eduroam Configuration Assistant Tool. 1) Use a web browser and go to https://cat.eduroam.org/ 2) Click on the "eduroam user: Download your eduroam installer" button 3) Select University of Alberta from the Home Institution list 4) Select the correct installer for the Operating System you are running on the computer. 5) Download and save the installer to your computer, note the location on the computer you are saving the file to. 6) Execute the installer located on your computer. 7) In the User Credential box enter your CCID@ualberta.ca e-mail address and CCID password and click on install There are installers for Windows, Apple Linux, Android and Chrome OS located on this site and will be explained in the other articles listed below:   For more detailed instructions (including screenshots) on connecting to eduroam from specific platforms, please view the following links: eduroam with Mac OS X eduroam with iOS eduroam with Ubuntu Linux eduroam with Android and Chromebooks  

Introduction This article will demonstrate how to connect to the eduroam network from a macOS equipped laptop.  eduroam (Education Roaming) is a secure, worldwide roaming access service developed for the international research and education community. Having started in Europe, eduroam has gained momentum throughout the research and education community and is now available in 70 territories. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptops. (source: www.eduroam.org)   Applicability This article applies to any University of Alberta faculty, staff, student, or guest who needs to connect to the eduroam wireless network to access University of Alberta resources or basic Internet access. Please be aware that if you have a University of Alberta Campus Computing ID (CCID), you will not be able to connect to eduroam while physically located at a University of Alberta campus. Due to the roaming nature of eduroam, for your CCID to connect, you need to physically be at a non-UofA educational institution that also hosts eduroam.   The following Software versions, or better, will be required to connect to eduroam: - Apple MacOS 10.13.6 Procedure   If at any time you have difficulty or encounter problems with this process, please call the Staff Service Centre for IT support at 780-492-8000 Ext. 1. Between the hours of 7:30 AM to 6:00 PM Monday to Friday.   Manually configuring eduroam 1. Click the wireless connection icon on the menu bar at the top right-hand corner, near the clock. If eduroam is available, select it from the list of networks.     2. You will be asked for your login credentials.  If you are a University of Alberta student or staff member accessing eduroam at another educational institution, enter your University of Alberta e-mail address and your CCID password.  - OR -  If you are visiting the University of Alberta from another educational institution, please use your e-mail address provided by your institution and the password you use to access that e-mail account. Click Join.  3. Once authenticated, eduroam will appear in your list of networks with a checkmark indicating that it is connected. Using eduroam Configuration Assistant Tool Another way for University of Alberta users to configure their devices for the eduroam wireless network is to use the eduroam Configuration Assistant Tool. 1) Use a web browser and go to https://cat.eduroam.org/ 2) Click on the "eduroam user: Download your eduroam installer" button 3) Select the University of Alberta from the Home Institution list 4) Select the correct installer for the Operating System you are running on the computer. 5) Download and save the installer to your computer, note the location on the computer you are saving the file to. 6) Execute the installer located on your computer. 7) In the User Credential box enter your CCID@ualberta.ca e-mail address and CCID password and click on install NOTE: There are installers for Windows, Linux, Android and Chrome OS located on this site For more detailed instructions (including screenshots) on connecting to eduroam from specific platforms, please view the following links: eduroam with Windows eduroam with iOS eduroam with Ubuntu Linux eduroam with Android

Introduction This article will demonstrate how to connect to the eduroam network from an Ubuntu Linux equipped laptop.  eduroam (Education Roaming) is a secure, worldwide roaming access service developed for the international research and education community. Having started in Europe, eduroam has gained momentum throughout the research and education community and is now available in 70 territories.eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptops. (source: www.eduroam.org) Applicability This article applies to any University of Alberta faculty, staff, student, or guest who needs to connect to the eduroam wireless network to access University of Alberta resources or basic Internet access on Ubuntu Linux. Please be aware that if you have a University of Alberta Campus Computing ID (CCID), you will not be able to connect to eduroam while physically located at a University of Alberta campus. Due to the roaming nature of eduroam, for your CCID to connect, you need to physically be at a non-U of A educational institution that also hosts eduroam.   Procedure If at any time you have difficulty or encounter problems with this process, please call the Staff Service Centre for IT support at 780-492-8000 Ext. 1. Between the hours of 7:30 AM to 6:00 PM Monday to Friday.   Manually configuring eduroam 1. Click the wireless connection icon on the menu bar at the top right-hand corner, near the clock. If eduroam is available, select it from the list of networks.    2. You will be prompted for authentication to connect to the network. Set the "Authentication" to "Protected EAP (PEAP)" (Leave the other settings as-is). Enter your ID from your home institution in the form of @institution name as it would appear in an e-mail address, for example. Use the password you typically use to gain access to your home institution's network. (If you have a University of Alberta CCID, you would use your @ualberta.ca e-mail address, and your CCID password to authenticate on eduroam.) Click Connect.   3. If you see a warning that no certificate has been chosen, click the checkbox that reads "Don't warn me again", and click Ignore.   4. After a moment, eduroam will connect. Using eduroam Configuration Assistant Tool Another way for University of Alberta users to configure their devices for the eduroam wireless network is to use the eduroam Configuration Assistant Tool. 1) Use a web browser and go to https://cat.eduroam.org/ 2) Click on the "eduroam user: Download your eduroam installer" button 3) Select University of Alberta from the Home Institution list 4) Select the correct installer for the Operating System you are running on the computer. 5) Download and save the installer to your computer, note the location on the computer you are saving the file to. 6) Execute the installer located on your computer. 7) In the User Credential box enter your CCID@ualberta.ca e-mail address and CCID password and click on install For more detailed instructions (including screenshots) on connecting to eduroam from specific platforms, please view the following links: eduroam with Windows eduroam with Mac OS X eduroam with iOS eduroam with Android and Chromebooks