Introduction This knowledge base explains how to disconnect old broken mapped network drives in FOMD, and how to map new network drives on the FOMD file server.   Applicability This article is for any user in the Faculty of Medicine & Dentistry who has or uses mapped network drives to access their files on Faculty of Medicine & Dentistry file servers. AHS or non-FOMD file servers are out of scope for this article.   Instructions Table of Contents: Disconnecting old/broken Mapped Network Drives Creating new Mapped Network Drives (Windows) Mounting a Network Folder on OSX (Mac)   Disconnecting old/broken mapped network drives If you don't have any old/broken mapped network drives, then you can proceed to the next section of creating new mappings. It is best to disconnect/remove any broken mapped network drives from your Windows profile. This will not only free up the drive letter for use again, but leaving old broken mapped drives, can slow down your computer when using some applications. When you are logged onto your computer, open File Explorer by clicking on the folder icon in the task bar , or from the Start Menu , or by pressing the Windows logo key + E on your keyboard.  On the Left pane of File Explorer, left click on This PC. In the main pane, find the mapped network drive that doesn't work anymore (may have a red X on the icon), and take note of the full path BEFORE you proceed to step 4. This will ensure you have not only the path, but also the folder that the current drive is mapped to, making finding the folder on the new file server easier. Taking a screenshot is a great way to get this info. Right click on the broken mapped drive and select Disconnect.  In some cases when you right click on the broken mapped network drive, File Explorer may freeze up and you may see a small blue spinning circle where you mouse cursor is. Leave it for about 4 minutes, and the context menu should pop up after, allowing you to select Disconnect.  Should disconnecting the mapped network drive from File Explorer fail, you may need to disconnect it from the command line. First take note of the drive letter that isn't working from File Explorer. Right click on the Start Menu , and then left click on Windows Powershell. Type in net use : /delete   An example is shown below where the drive letter to remove is i:   Creating New Mapped Network Drives (Windows)   Typically the Z: is usually mapped to the department share, and P: is usually mapped to a personal folder for each individual. Most other network drive mappings (if any) typically use letters at or near the end of the alphabet.  If you were provided a network path to use, then you can skip to step 5. Otherwise to find the path yourself, start by opening File Explorer by clicking on the folder icon in the task bar , or from the Start Menu , or by pressing the Windows logo key + E on your keyboard.  In the address bar, type in \\storeit.med.ualberta.ca and press enter.   Browse to the share you want to map to, which will be found under either FOMD or Shares.  Once you find the folder you want to map to, right click on the network path in the address bar, and left click on Copy.  Right click on This PC, and then select Map Network Drive.  On the Map Network Drive window, select the drive letter from the drop down that you want to use for your mapped drive. Most department shares use Z, personal folders usually use P. Then right click in the Folder text box, and click Paste. Ensure that Reconnect at Sign-in is checked. Then click on Finish. **If you are a VCS user, it is strongly encouraged that you Sign out from Windows right away to save your drive mappings to your user profile. Failing to do so, will likely result in having to repeat this process again the following week.** Please see the VCS Support Guide KB for an explanation on the difference between Disconnecting and Signing Out of VCS. Click on the Start Menu  Click on the user icon  Then click Sign Out. Mounting a Network Folder on Mac OSX   On Mac OS, we don't create a map drive in the same manner as it is done on Windows. Instead a network folder is mounted in the operating system.  From the desktop go up to the menu bar at the top and click on Go, then down to Connect to Server.  Enter the server of smb://storeit.med.ualberta.ca. Optionally, you may also want to click on the + button to add it to your list of favorites. Finally, click Connect.  It may prompt you to confirm you want to connect to the server, click on Connect.  Next, you'll need to provide your MedID and password. Be sure to include MED\ before your MedID. Also select Remember this password in my keychain.  From here you can select which folder your department folder is in. The two that will be used are FOMD or Shares.  Finder will open with the network path mounted, you will see it under Locations on the left pane. Clicking on storeit.med.ualberta.ca will let you select between FOMD or Shares again if necessary. However, at this point, you can browse through the folders to your department.

Introduction Available only for Windows platforms, the Cisco Secure Client Start Before Logon (SBL) establishes the Virtual Private Network (VPN) connection before logging onto Windows. This is especially helpful while the computer is off campus or when logging onto a new computer remotely. Connecting to the VPN prior to logging in allows you to take advantage of startup items and mapped network drives. Applicability Requirements This article is applicable to users whose computers are joined to the Central Domain (sts.ad.ualberta.ca) or Med Domain (med.ualberta.ca). Central Domain users must be part of the @UANET VPN context and Med Domain users must be part of the @FOMD VPN context. If you are unsure if you are part of either of these contexts please contact the Staff Service Centre by phone at 780-492-8000 or by submitting a ticket online. You must have SBL installed on your computer. If you follow the instructions in the Procedure section but do not see the icons mentioned you may place an install request by contacting the Staff Service Centre by phone at 780-492-8000 or by submitting a ticket online. Procedure While fully logged out of Windows, click the leftmost icon in the bottom right corner, this is the Network Sign-in icon. Windows 11 Windows 10 Not seeing this icon? If you don’t see the Network Sign-in icon, please reboot your computer. You may also need to place a request to have SBL installed by contacting the Staff Service Centre by phone at 780-492-8000 or by submitting a ticket online. In the connection window that pops up enter the URL vpn.ualbetrta.ca and click Connect. Enter your CCID appended with @uanet if you are on the Central Domain or @fomd if you are on the Med Domain in the Username field and your CCID password in the Password field, and click OK. Central Domain Med Domain To verify you are successfully connected, you will see the option to Disconnect when you hover over this icon in the bottom right corner. Don’t click it. Sign in to your computer as usual and you will find the VPN already connected. Please note that you will need to log in to SBL before each time you log in to your computer.