Solutions
Look up policies or read FAQs to fix issues on your own
IST - EXTERNAL
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- Remote Access to LabConnect using Vmware Horizons
- Faculty of Nursing Citrix Guide
- VCS Plugins & Downloads
- Configuring R/R Studio in Virtual Computer Services (VCS)
- Password Synchronization for Computer Lab and Library Computer Access
- Student Group Campus Computing IDs
- Where to pick up a Duo Multi-Factor Authentication (MFA) fob
- CCID Offboarding Guidelines
- Request an Email Alias
- Bulk Email Delivery Services
- Reduce spam subscriptions and emails to Mailman lists
- Subscribe, unsubscribe, or change preferences for your Mailman List subscription
- Install Cisco Secure Endpoints (formerly AMP for Endpoints)
- Install Cisco Secure Endpoints (formerly AMP for Endpoints) - BYOD
- Self-Service: How To Encrypt a Windows or macOS Computer
- Self-Service: How To Encrypt a Cell Phone or Tablet (iOS and Android)
- Purchasing Software Through OnTheHub
- Enroll in ESRI Free Virtual Campus Courses
- Mathematica - Installation / Renew / Transfer
- Download and Activate ChemDraw
- Access the University of Alberta VPN
- Connect to UWS with an Android device
- Connect to UWS with an iOS device
- Connect to UWS with macOS
- Roaming with a Corporate Mobile Phone
- Cisco Self Care Portal - Set or Change Forwarding
- Cisco Unity Voicemail Initialization
- Individual Mobility Service Packages offered to University Staff
- Formula for calculating the median for USRI reports
- USRI Reference Data
- Recommended Reading for Creating Multiple choice tests
- Additional Options for Generating Class lists with GPSCOR and MRSCOR