UWS & Internet Access
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Access the University of Alberta VPN
Connect to Campus VPN A VPN (Virtual Private Network) allows you to connect your computer or handheld device to the campus network when you are off-campus. You will need to connect to Campus VPN before you are able to use Terminal Server or Direct Connection.* *VPN connection as a prerequisite for connecting to the Central Domain's Terminal Server or direct to desktop has been temporarily removed for the duration of the Covid-19 pandemic. Important: An active Relationship To Institution (RTI) is required for the Campus VPN to function. If you do not have an active RTI then authentication will fail. All current students, employees and guests with a CCID should have an active RTI. If you are alumni or a contractor with an expired contract, then an active RTI may not be present. If you are not sure if you have an active RTI, please contact the Staff Service Centre Requirements Cisco AnyConnect VPN client A link to the Cisco AnyConnect VPN client from IST will be provided in the first step of the set-up instructions. If you are confident in your knowledge of VPN systems, you may download and configure a VPN client of your choice. Please note that IST will only be able to provide best-effort support for other VPN clients. Downloads Windows macOS iOS Android Chrome OS Linux (64bit) Once the client is installed, point it to vpn.ualberta.ca, and login with your CCID and password. *You may need administrator privileges on your computer in order to install this software. A computer or handheld device running: Windows Install Cisco AnyConnect VPN Connect macOS Install Cisco AnyConnect VPN Connect Troubleshoot Installation Issues on macOS iOS (iPhones & iPads) Install Cisco AnyConnect VPN Set-Up Connect Android Install Cisco AnyConnect VPN Set-Up Connect Chrome OS Install Cisco AnyConnect VPN Set-Up Connect Windows Install Cisco AnyConnect VPN Download the Cisco AnyConnect VPN client from IST by clicking here. Double-click the installation file you downloaded in the Requirements Section. Then the Cisco AnyConnect Secure Mobility setup screen appears, click Next. Read carefully and accept the Cisco license agreement, then click Next. Click Install. If prompted, click Yes to authorize changes to your computer. The installation will proceed. Click Finish to finish the installation. Connect Click on the magnifying glass icon and begin typing, Cisco AnyConnect Secure Mobility Client. When the application is found, click on, Open. If empty, type, vpn.ualberta.ca, in the Cisco AnyConnect Secure Mobility Client dialog box. Otherwise click Connect. Enter your CCID and password, and click OK. Once you are connected, the window will display the message, Connected to vpn.ualberta.ca. Remember to disconnect when you are finished. To disconnect, click on the Disconnect button. Mac OS X Install Cisco AnyConnect VPN Download Cisco AnyConnect VPN client from IST then select, Show in Finder. Locate, and double-click the downloaded .dmg file in Finder. Double-click the AnyConnect.pkg file. When the installer opens, click Continue. Click Continue, and agree to indicate that you have read and agree to the end user license agreement. Select VPN only. (The others should be deselected.) If you are unable to proceed at this step, please see the section on installation issues. Click Install. Enter your macOS administrator credentials, and click Install Software. The installation will begin and indicate its progress. Click Close when the installation is successful. Connect Open an Applications window by going to the Finder then clicking on Go then Applications. Click on the Cisco folder, and double-click on the Cisco AnyConnect Secure Mobility Client. Type vpn.ualberta.ca in the Cisco AnyConnect Secure Mobility Client dialog box, and click Connect. Enter your CCID and password, and click OK. Once you are connected, the window will display the message, Connected to vpn.ualberta.ca. Remember to disconnect when you are finished. To disconnect, click on the Disconnect button. Troubleshoot Installation Issues on macOS Occasionally when installing Cisco AnyConnect on MacOS, all of the installation options will be unchecked and unclickable. This usually occurs when Cisco AnyConnect was previously installed and removed on the system. To fix this error, please complete the following steps (note: these steps require both administrator privileges and the use of sudo commands that could potentially result in unwanted changes if not performed correctly. If you do not have administrator privileges or are not comfortable running sudo commands, please contact the Service Desk at 780-492-9400 to fix this issue.): Open Finder, select Applications, and navigate to the Utilities folder. From the Utilities folder, select Terminal and open it. Run the following command: $ sudo /opt/cisco/anyconnect/bin/vpn_uninstall.sh You should now be able to install Cisco AnyConnect following the steps outlined above. iOS (iPhone & iPad) Install Cisco AnyConnect VPN Search the Apple App Store for anyconnect, and tap anyconnect. Direct Link When Cisco AnyConnect appears, tap on Get. Tap on Install. If payment information is requested, select None. Tap OK to download the app. When the installation is complete, you can tap Open to open the app. Tap OK to enable the app. Set-Up If Cisco AnyConnect Secure Mobility Client is not already started, tap the application icon. Tap Connections. Tap Add VPN Connection. Add a description of your choice in the Description field and vpn.ualberta.ca to the Server Address field, and tap Save to save the connection. Connect Tap on your new connection. Swipe the toggle button to the right. Enter your CCID and password to authenticate. The name of your connection will be displayed, and Details will show you as Connected. Remember to disconnect when you are finished. To disconnect, slide the toggle to the left. Android Mobile Devices Install Cisco AnyConnect VPN Open the Google Play store, and search for anyconnect ics. Direct Link Select 1. AnyConnect ICS+. Tap INSTALL. Tap ACCEPT. Tap OPEN. Read the end-user license agreement, and click OK to accept. Set-Up If Cisco AnyConnect Secure Mobility Client is not already started, tap the application icon. Tap Connection. To continue, tap Add New VPN Connection. Add a description for the connection, and tap OK. Enter vpn.ualberta.ca in the Server Address field and tap OK. Tap Done. Connect Slide the AnyConnect VPN toggle to the right to On position: Enter your CCID and password. Verify that AnyConnect is a trusted application by checking the check box and clicking OK. The interface will say Connected once you have connected. Remember to disconnect when you are finished. To disconnect, slide the toggle back to the Off position. Chrome OS Install Cisco AnyConnect VPN Add the Cisco AnyConnect extension from the Chrome App Store by searching for "cisco anyconnect" and clicking Add to Chrome. Click Add app when the permission box appears. Click the AnyConnect icon to open the application. Set-Up If this is your first time using the application, a one time initialization is required that may take up to 5 minutes and will say Initializing in the top left. Once complete, click Add New Connection. Enter University of Alberta in the Name field and vpn.ualberta.ca in the Server Address box. Click Save Changes. Connect Click the wifi network icon in the lower right of the screen and then click VPN disconnected. Under the "Cisco AnyConnect" heading, click University of Alberta. Confirm that the Fingerprint value matches what is in the screenshot and click Import and Continue. Enter your CCID and password and then click Submit. Click the magnifying glass in the bottom right. Then, click the AnyConnect logo. Verify that Connected appears below AnyConnect VPN. Remember to disconnect when you are finished. Click the Disconnect button in the top right to disconnect. Keywords: VPN, download, install, access, linux, windows, apple, ios, android, mac, Virtual Private Network, chromeos, chromebook, chrome
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Connect to UWS with an Android device
Introduction This article will explain how to connect to the University Wireless Service (UWS) with an Android 7.1 Nougat and 8.0 Oreo based mobile device while on-campus at the University of Alberta. Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from an Android 7.1 Nougat and 8.0 Oreo based mobile device. Your operating system may differ. Please consult your device manufacturers website or IST for more information. Procedure Access the Settings screen on your device by swiping down from the top of your screen and tapping the settings icon. Make sure that Wi-Fi is turned on, and tap Wi-Fi to continue setup. In the list of Wi-Fi networks, select UWS. In the next configuration screen, select the settings as below. EAP Method : PEAP Phase 2 Authentication: MSCHAPV2 CA Certificates : Use system certificates Minimum TLS Version : TLS v1.2 Online Certificate Status: Request certificate status Domain : ualberta.ca Identity : yourCCID (must be all lower case) Anonymous identity : Leave Blank Password : your Password Then tap Connect. You may have to scroll down in the window on your device, or hide the keyboard to see the Identity and Password fields. On Newer Android Phones: UWS will then obtain an IP address and connect. When your phone does not allow you to select a valid certificate for CA Certificate setting, follow the instructions below. (For most Samsung devices) If you are not able to select "Use System Certificate" as your security certificate, the system gives you a warning that your network may not be private. Here is how to make your WiFi network secure. Make sure you have internet connections on your phone. Open a browser and go to https://sites.ualberta.ca/~nos/certs/GlobalSign_Organization_Validation_CA-SHA256-G2.pem This intermediate certs signs the UWS cert wirelessauth.ualberta.ca obtained in the next step. The intermediate cert is signed by GlobalSign's root cert which will already be on your device. Then go to https://sites.ualberta.ca/~nos/certs/wirelessauth.ualberta.ca-cert.pem (case sensitive) This will automatically download the security certificate from our server. This is equivalent to GlobalSign security certificate. Phones with security code will ask you to type in your passcode/password. Download the certificate and name it as either "GlobalSignCert" or "UWS Certificate". Change Credential use for "Wi-Fi" and save it. Phones without any security code will ask you to set up a security code in order to do this. Go to Wi-Fi settings and select UWS. You should be able to select the downloaded certificate as your CA Certificate option now. Note: If you forget/disconnect WiFi from UWS after this, this CA Certificate option will disappear. You would have to go into "Settings" > "Lock screen and security" > "Other security settings" > "Install from device storage" and install the downloaded certificate again. Meanwhile, you can also follow the same steps and re-download, install the security certificate as well. Required Software versions (or better) to connect to UWS: A minimum of Android version 5 (Lollipop) will be required to connect to the UWS wireless network. If your device does not meet this minimum requirement please use the Guest@UofA wireless network. Keywords: UWS, Connect, Wireless, Android, Kit Kat, Gingerbread, Ice Cream, Nougat, Oreo, Setup, How to, 4.4, 4.0, 4.1, 4.2, 4.3, 2.3, 2.2, 7.0, 7.1, 8.0
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Connect to UWS with an iOS device
Introduction This article will explain how to connect to the University Wireless Service (UWS) with a mobile device running iOS while on-campus at the University of Alberta. Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from an iOS equipped mobile device. Procedure 1. From the home screen, tap the Settings icon. 2. In the Settings screen, tap Wi-Fi. 3. First, make sure the Wi-Fi slider is green, which indicates Wi-Fi is turned on. Once it’s on, select UWS from the list of available networks. 4. Enter your CCID in the Username field, and enter your CCID password in the Password field. Tap Join. 5. If you are prompted to accept a wirelessauth.ualberta.ca security certificate, tap Trust. 6. Your iOS device will then connect to UWS. Required Software versions (or better) to connect to UWS: A minimum of Apple iOS 11 will be required to connect to the UWS wireless network. If your device does not meet this minimum requirement please use the Guest@UofA wireless network. Keywords: UWS, connect, wireless, wi-fi, network, iOS, iphone, ipad, ipod
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Connect to UWS with macOS
Introduction This article will explain how to connect to the University Wireless Service (UWS) with a computer running macOS while on-campus at the University of Alberta. Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from a macOS equipped computer. Procedure 1. Click the wireless status icon at the top right of the macOS Menu Bar. It is typically located near the clock in the Status Bar. Locate UWS, and click on it to activate it. 2. In the pop-up window that appears, enter your CCID into the “Username” field, and your CCID password into the “Password” field. Make sure the box to “Remember this network” is checked. Click Join. 3. You may be prompted to accept a wirelessauth.ualberta.ca security certificate. Accept the security credentials to complete the connection process. You will then be connected to UWS. Required Software versions (or better) to connect to UWS: A minimum of Apple MacOS 10.13.6 will be required to connect to the UWS wireless network. If your device does not meet this minimum requirement please use the Guest@UofA wireless network. Keywords: UWS, connect, wireless, Mac osx, OS X, macbook, University Wireless, WPA, enterprise, macOS
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How to Connect to UWS with ChromeOS
Introduction This article will explain how to connect to the University Wireless Service (UWS) on Chromebooks running ChromeOS while on-campus at the University of Alberta. Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from a Chromebook running ChromeOS version 114.X and above. Procedure 1. Ensure your ChromeOS device is up to date with the latest version of ChromeOS. See Google’s Update your Chromebook’s operating system help article if you aren’t sure how to do that. PLEASE NOTE: Older versions of ChromeOS may not be compatible with UWS 2. Open the Quick Settings Panel at the bottom right of your screen and click on the network icon. 3. Select UWS from the list of available wireless networks. Troubleshooting Tip: If you don’t see UWS listed as an available network, you may need to restart your device or move to a different location that is covered by the UWS network. 4. Once you’ve selected UWS, a Join Wi-Fi Network window should appear. In this window, complete the fields with the settings listed below. PLEASE NOTE: If a field is not listed below, it should be left blank or with the default setting. EAP Method: Select PEAP from the dropdown menu EAP Phase 2 authentication: Select MSCHAPv2 from the dropdown menu Server CA Certificate: Select Default from the dropdown menu Domain Suffix Match: Type ualberta.ca in the field Identity: Type in your Campus Computing ID (CCID). Only enter your 8 character (or less) CCID. Do not include the @ualberta.ca suffix Password: Type in your CCID password Troubleshooting Tip: If you aren’t sure what your CCID password is, you can test it here. 5. After all settings have been entered correctly, click Connect. Once your device is connected to UWS you will see UWS listed in the network icon and the icon should now be a solid color. Troubleshooting Tip: Hovering your cursor over the network icon will give you more information on your network connection. 6. If you encounter any errors or if UWS doesn’t work once connected, proceed to the Troubleshooting UWS Connection Issues on Chromebooks section below. Troubleshooting UWS Connection Issues on Chromebooks If the above steps failed, you can try the following steps for the most commonly encountered issues. If one step fails, move on the next one until your issue is resolved or you have completed the troubleshooting. Be sure to follow each step in order for best results. Problem Resolution Steps I got a message saying my username or password was incorrect. Follow the How to Connect steps again ensuring you are entering your CCID and password carefully to make sure there were no typos or extra spaces. Passwords are case sensitive. Test your CCID password at myccid.ualberta.ca/check. If you don’t see a green checkmark besides “UWS” in the results, reset your CCID password. (If you don’t have self service password reset enabled, you will need to call the IT Service Desk to have your password reset). Forget the UWS Wi-Fi network on your device, restart your device, then try re-adding the UWS network. If you continue to have issues, your device may not be compatible with UWS. Try using Guest@UofA wireless network instead. I’m connected to UWS but it says I have no internet. If you are using a private DNS or VPN service with your device, try disabling that service on your device and reconnecting the UWS network. Forget the UWS Wi-Fi network on your device, restart your device, then try re-adding the UWS network. Keywords: UWS, Chromebook, chromeOS, wifi, internet
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Connect to UWS with Ubuntu Linux
Introduction This article will explain how to connect to the University Wireless Service (UWS) with a computer running Ubuntu Linux while on-campus at the University of Alberta. Applicability The steps in the procedure below apply to anyone with a valid University of Alberta Campus Computing ID (CCID) wishing to connect to UWS from an Ubuntu Linux equipped computer. Procedure 1. Click the wireless network icon in the top right corner of the Ubuntu Unity task bar near the clock. There will be a list of available wireless networks available. Click on UWS. 2. Set the Authentication drop-down menu to “Protected EAP (PEAP)”, and use your CCID as your Username, with your regular CCID password as your Password. Click Connect. 3. If you see a Certificate Authority warning, you have the option of clicking “Don’t warn me again” and clicking Ignore. 4. After a moment of processing, UWS will connect. From the Command Line Interface: Using Netplan: Edit file /etc/netplan/50-cloud-init.yaml Add the information below, updated the fields as you go: network: version: 2 wifis: : dhcp4: true access-points: "UWS": auth: key-management: eap method: peap identity: "your_CCID username" password: "your_CCID password" phase2-auth: MSCHAPV2 ------------------------------------------------------------------------------------------------------------- Using a WPA Supplication file Edit /etc/wpa_supplicant/wpa_supplicant.conf Add the information below, updated the fields as you go: network={ ssid="UWS" key_mgmt=WPA-EAP eap=PEAP identity="your_CCID username" password="your_CCID password" phase2="auth=MSCHAPV2" id_str="University_of_Alberta" } --------------------------------------------------------------------------------------------------------------- DO NOT store you password in clear text. Hash your password: You can generate the NtPasswordHash (aka NTLM password hash) yourself as follows: echo -n plaintext_password_here | iconv -t utf16le | openssl md4 Prefix it with "hash:" in the wpa_supplicant.conf file: password=hash: Keywords: UWS, connect, wireless, wifi, ubuntu, linux
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Connect to eduroam with Windows
Introduction This article will demonstrate how to connect to the eduroam network from a Windows equipped laptop. eduroam (Education Roaming) is a secure, worldwide roaming access service developed for the international research and education community. Having started in Europe, eduroam has gained momentum throughout the research and education community and is now available in 70 territories. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptops. (source: www.eduroam.org) Applicability This article applies to any University of Alberta faculty, staff, student, or guest who needs to connect to the eduroam wireless network to access University of Alberta resources or basic Internet access. Please be aware that if you have a University of Alberta Campus Computing ID (CCID), you can connect to eduroam while physically located at a University of Alberta campus. In the back-end, you will be connected to UWS but this will allow you to verify your configuration before you visit another member institution. The following software versions, or better, will be required to connect to eduroam: -Microsoft Windows 8.1, with all the latest Microsoft updates. Procedure If at any time you have difficulty or encounter problems with this process, please call the Staff Service Centre for IT support at 780-492-8000 Ext. 1. Between the hours of 7:30 AM to 6:00 PM Monday to Friday. 1. Click the wireless status icon on your desktop's system tray. This may be either a fan-shaped icon or a set of ascending bars, typically located near the clock. 2. A list of available wireless networks will appear. Click on eduroam. 3. You will be prompted for a username and password. If you are a University of Alberta student or staff connecting to eduroam off-campus, enter your CCID@ualberta.ca e-mail address and CCID password (Do not use your email alias if you have one configured, such as firstname.lastname@ualberta.ca). If you are from another institution and are visiting the University of Alberta, enter the credentials provided by your home institution (typically your e-mail address and password). Click Connect/OK or whatever option allows you to enter this information and continue. 4. If you are prompted for a security certificate, accept it to continue. 5. Your computer will connect to eduroam! Using eduroam Configuration Assistant Tool Another way for University of Alberta users to configure their devices for the eduroam wireless network is to use the eduroam Configuration Assistant Tool. 1) Use a web browser and go to https://cat.eduroam.org/ 2) Click on the "eduroam user: Download your eduroam installer" button 3) Select University of Alberta from the Home Institution list 4) Select the correct installer for the Operating System you are running on the computer. 5) Download and save the installer to your computer, note the location on the computer you are saving the file to. 6) Execute the installer located on your computer. 7) In the User Credential box enter your CCID@ualberta.ca e-mail address and CCID password and click on install There are installers for Windows, Apple Linux, Android and Chrome OS located on this site and will be explained in the other articles listed below: For more detailed instructions (including screenshots) on connecting to eduroam from specific platforms, please view the following links: eduroam with Mac OS X eduroam with iOS eduroam with Ubuntu Linux eduroam with Android and Chromebooks
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Blocked Ports from Off Campus Networks
Introduction The University of Alberta is required to safeguard the confidentiality, integrity and availability of all University information. These safeguards ensure that University information is only accessed by those who are authorized to access it, the information is true to what it should be and the information is accessible when it needs to be. Applicability This article will assist users with troubleshooting connectivity to computing resources from off campus. The article is intended for all members of the University community, users at other institutions who access University of Alberta resources from off campus, for third-party vendors, and in certain situations as noted. Note that it is not intended to describe the different methods for connecting to campus systems. It is only describing ports that will not work. Procedure Blocked Ports from Off Campus Networks As part of a new initiative to better secure University of Alberta computing resources, we are disabling access to several high risk ports from off-campus networks. Currently, the following ports are affected: DNS over TLS (DoT - outbound blocking only) DNS over HTTPS (DoH - outbound blocking only) 13: Daytime 17 UDP: Quote of the Day 19 UDP: Chargen 23: Telnet 37: Time 69 UDP: TFTP 79 TCP: Finger - User Information Protocol 110 TCP: pop3 111 TCP: SunRPC 123: NTP 135 TCP: Remote Procedure Call (RPC) 137-139/445: SMB (Inbound AND Outbound blocking) 161: SNMP 177: xdmcp 389 UDP: LDAP 427 TCP/UDP: SLP 515: Printing 554 TCP: rtsp 623 TCP: ipmi 873: Rsync 902 TCP: VMWare daemon 995 TCP: pop3 secure 1099 TCP: Java RMI 1434: MSSql 1883: IBM scada 1900 UDP: SSDP 2323: Telnet Alternate 3283 UDP: Apple Remote Desktop 3306 TCP: MySQL 3389: RDP 3668: Drac 3702 UDP: WS-Discovery 4786 TCP: - Cisco Smart Install 5009 TCP: Apple Airplay remote admin 5353: Multicast DNS 5432: Postgresql 5672 TCP: amqp 5869: drac 5900-5910: VNC & VNC Alternates 6000: XServer 7777: cbt 9100: Printing 9600 TCP: ICS 9999: Telnet Alternate 11211 UDP: memcache 16992-16993: Intel AMT 30718: Lantronix 27017 TCP: MondoDB 44818 TCP: Common Industrial Protocol (CIP) to Ethernet Common programs that use these ports*: Windows Remote Desktop Apple Remote Desktop Windows File Sharing & Network Discovery Samba (including connections to samba.srv.ualberta.ca) Putty connections using Telnet RealVNC Remote Access Software *Please note this is not an exhaustive list. Other programs may be affected. This article is not intended to describe how to use these programs to connect. It is only to list which ports are affected. To access your devices you must first connect to the University's Virtual Private Network (VPN) service. The VPN service protects both you and the university with respect to remote connectivity. Please see the instructions for installing the VPN client here. For those devices accessed by external researchers or third party vendors, we have two alternatives: Preferred Method: Request creation of a Guest CCID from your department's HR contact or from IST. This will allow non-UAlberta affiliates to authenticate to the VPN service, and then to the internal computing resource. Alternate Method: Request an exception. Note that there must be a clear business justification for this exception that cannot be solved by the creation of a guest CCID. Requests can be submitted to ciso@ualberta.ca for review. Other high risk network ports are currently under consideration. This article will be updated to reflect the list of ports if any other changes are made. Keywords: rdp, remote, desktop, telnet, ssh, off-campus, outside, access, guest, ccid, vpn, windows, smb, samba, file, sharing, blocked, ports, chargen, ssdp, block, tftp, rsync, mysql, off campus access
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Connect to eduroam with macOS
Introduction This article will demonstrate how to connect to the eduroam network from a macOS equipped laptop. eduroam (Education Roaming) is a secure, worldwide roaming access service developed for the international research and education community. Having started in Europe, eduroam has gained momentum throughout the research and education community and is now available in 70 territories. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptops. (source: www.eduroam.org) Applicability This article applies to any University of Alberta faculty, staff, student, or guest who needs to connect to the eduroam wireless network to access University of Alberta resources or basic Internet access. Please be aware that if you have a University of Alberta Campus Computing ID (CCID), you will not be able to connect to eduroam while physically located at a University of Alberta campus. Due to the roaming nature of eduroam, for your CCID to connect, you need to physically be at a non-UofA educational institution that also hosts eduroam. The following Software versions, or better, will be required to connect to eduroam: - Apple MacOS 10.13.6 Procedure If at any time you have difficulty or encounter problems with this process, please call the Staff Service Centre for IT support at 780-492-8000 Ext. 1. Between the hours of 7:30 AM to 6:00 PM Monday to Friday. Manually configuring eduroam 1. Click the wireless connection icon on the menu bar at the top right-hand corner, near the clock. If eduroam is available, select it from the list of networks. 2. You will be asked for your login credentials. If you are a University of Alberta student or staff member accessing eduroam at another educational institution, enter your University of Alberta e-mail address and your CCID password. - OR - If you are visiting the University of Alberta from another educational institution, please use your e-mail address provided by your institution and the password you use to access that e-mail account. Click Join. 3. Once authenticated, eduroam will appear in your list of networks with a checkmark indicating that it is connected. Using eduroam Configuration Assistant Tool Another way for University of Alberta users to configure their devices for the eduroam wireless network is to use the eduroam Configuration Assistant Tool. 1) Use a web browser and go to https://cat.eduroam.org/ 2) Click on the "eduroam user: Download your eduroam installer" button 3) Select the University of Alberta from the Home Institution list 4) Select the correct installer for the Operating System you are running on the computer. 5) Download and save the installer to your computer, note the location on the computer you are saving the file to. 6) Execute the installer located on your computer. 7) In the User Credential box enter your CCID@ualberta.ca e-mail address and CCID password and click on install NOTE: There are installers for Windows, Linux, Android and Chrome OS located on this site For more detailed instructions (including screenshots) on connecting to eduroam from specific platforms, please view the following links: eduroam with Windows eduroam with iOS eduroam with Ubuntu Linux eduroam with Android
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Connect to eduroam with Ubuntu Linux
Introduction This article will demonstrate how to connect to the eduroam network from an Ubuntu Linux equipped laptop. eduroam (Education Roaming) is a secure, worldwide roaming access service developed for the international research and education community. Having started in Europe, eduroam has gained momentum throughout the research and education community and is now available in 70 territories.eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptops. (source: www.eduroam.org) Applicability This article applies to any University of Alberta faculty, staff, student, or guest who needs to connect to the eduroam wireless network to access University of Alberta resources or basic Internet access on Ubuntu Linux. Please be aware that if you have a University of Alberta Campus Computing ID (CCID), you will not be able to connect to eduroam while physically located at a University of Alberta campus. Due to the roaming nature of eduroam, for your CCID to connect, you need to physically be at a non-U of A educational institution that also hosts eduroam. Procedure If at any time you have difficulty or encounter problems with this process, please call the Staff Service Centre for IT support at 780-492-8000 Ext. 1. Between the hours of 7:30 AM to 6:00 PM Monday to Friday. Manually configuring eduroam 1. Click the wireless connection icon on the menu bar at the top right-hand corner, near the clock. If eduroam is available, select it from the list of networks. 2. You will be prompted for authentication to connect to the network. Set the "Authentication" to "Protected EAP (PEAP)" (Leave the other settings as-is). Enter your ID from your home institution in the form of @institution name as it would appear in an e-mail address, for example. Use the password you typically use to gain access to your home institution's network. (If you have a University of Alberta CCID, you would use your @ualberta.ca e-mail address, and your CCID password to authenticate on eduroam.) Click Connect. 3. If you see a warning that no certificate has been chosen, click the checkbox that reads "Don't warn me again", and click Ignore. 4. After a moment, eduroam will connect. Using eduroam Configuration Assistant Tool Another way for University of Alberta users to configure their devices for the eduroam wireless network is to use the eduroam Configuration Assistant Tool. 1) Use a web browser and go to https://cat.eduroam.org/ 2) Click on the "eduroam user: Download your eduroam installer" button 3) Select University of Alberta from the Home Institution list 4) Select the correct installer for the Operating System you are running on the computer. 5) Download and save the installer to your computer, note the location on the computer you are saving the file to. 6) Execute the installer located on your computer. 7) In the User Credential box enter your CCID@ualberta.ca e-mail address and CCID password and click on install For more detailed instructions (including screenshots) on connecting to eduroam from specific platforms, please view the following links: eduroam with Windows eduroam with Mac OS X eduroam with iOS eduroam with Android and Chromebooks