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Connect to eduroam with macOS

Modified on: Wed, 2 Oct 2024 11:30 AM

Introduction


This article will demonstrate how to connect to the eduroam network from a macOS equipped laptop. 


eduroam (Education Roaming) is a secure, worldwide roaming access service developed for the international research and education community. Having started in Europe, eduroam has gained momentum throughout the research and education community and is now available in 70 territories. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptops. (source: www.eduroam.org)

 


Applicability


This article applies to any University of Alberta faculty, staff, student, or guest who needs to connect to the eduroam wireless network to access University of Alberta resources or basic Internet access.


Please be aware that if you have a University of Alberta Campus Computing ID (CCID), you will not be able to connect to eduroam while physically located at a University of Alberta campus. Due to the roaming nature of eduroam, for your CCID to connect, you need to physically be at a non-UofA educational institution that also hosts eduroam.

 

The following Software versions, or better, will be required to connect to eduroam:

- Apple MacOS 10.13.6


Procedure

 

If at any time you have difficulty or encounter problems with this process, please call the Staff Service Centre for IT support at 780-492-8000 Ext. 1. Between the hours of 7:30 AM to 6:00 PM Monday to Friday.

 

Manually configuring eduroam


1. Click the wireless connection icon on the menu bar at the top right-hand corner, near the clock. If eduroam is available, select it from the list of networks.


 

 

2. You will be asked for your login credentials.


 If you are a University of Alberta student or staff member accessing eduroam at another educational institution, enter your University of Alberta e-mail address and your CCID password.




 - OR -

 If you are visiting the University of Alberta from another educational institution, please use your e-mail address provided by your institution and the password you use to access that e-mail account. Click Join



3. Once authenticated, eduroam will appear in your list of networks with a checkmark indicating that it is connected.





Using eduroam Configuration Assistant Tool


Another way for University of Alberta users to configure their devices for the eduroam wireless network is to use the eduroam Configuration Assistant Tool.


1) Use a web browser and go to https://cat.eduroam.org/


2) Click on the "eduroam user: Download your eduroam installer" button


3) Select the University of Alberta from the Home Institution list


4) Select the correct installer for the Operating System you are running on the computer.


5) Download and save the installer to your computer, note the location on the computer you are saving the file to.


6) Execute the installer located on your computer.


7) In the User Credential box enter your CCID@ualberta.ca e-mail address and CCID password and click on install


NOTE: There are installers for Windows, Linux, Android and Chrome OS located on this site



For more detailed instructions (including screenshots) on connecting to eduroam from specific platforms, please view the following links:


eduroam with Windows

eduroam with iOS

eduroam with Ubuntu Linux

eduroam with Android

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