Connect to eduroam with iOS Devices
Modified on: Wed, 15 May 2024 11:19 AMIntroduction
This article will provide instructions for connecting to the eduroam network with your iOS device.
eduroam (Education Roaming) is a secure, worldwide roaming access service developed for the international research and education community. Having started in Europe, eduroam has gained momentum throughout the research and education community and is now available in 70 territories. eduroam allows students, researchers and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply unlocking their phones. (source: www.eduroam.org)
Applicability
This article applies to any University of Alberta faculty, staff, student, or guest who needs to connect to the eduroam wireless network on iOS Devices such as iPhones and iPads to access the University of Alberta resources or basic Internet access.
Please be aware that if you have a University of Alberta Campus Computing ID (CCID), you can connect to eduroam while physically located at a University of Alberta campus. In the back-end, you will be connected to UWS but this will allow you to verify your configuration before you visit another member institution.
The following software versions, or better, will be required to connect to eduroam:
- Apple iOS 11
Procedure
If at any time you have difficulty or encounter problems with this process, please call the Staff Service Centre for IT support at 780-492-8000 Ext. 1. Between the hours of 7:30 AM to 6:00 PM Monday to Friday.
1. Find your Settings app on your iOS Device
2. Navigate over to Connections/Wifi Listings and click on eduroam
3. You will be prompted for a username and password. If you are a University of Alberta student or staff connecting to eduroam off-campus, enter your CCID@ualberta.ca e-mail address and CCID password (Do not use your email alias if you have one configured, such as firstname.lastname@ualberta.ca).
If you are from another institution and are visiting the University of Alberta, enter the credentials provided by your home institution (typically your e-mail address and password). Click Connect/OK or whatever option allows you to enter this information and continue.
4. If you are prompted for a security certificate, accept it to continue.
5. Your iOS device will connect to eduroam!
Using "geteduroam" app from Apple App Store
Another way for University of Alberta users to configure their iOS devices is by using the "geteduroam" app on the App Store
1) On your iOS device open the following link: https://apps.apple.com/us/app/geteduroam/id1504076137
2) Once downloaded, open the application and in the search box type "University of Alberta"
3) In the User Credential box enter your CCID@ualberta.ca e-mail address and CCID password
4) Press "Allow" on the notifications that pop up to allow eduroam to be set up.
5) You are now connected to eduroam and have internet access! You can delete the app as it is no longer needed now.
There are installers for Windows, Apple Linux, Android and Chrome OS located on this site and will be explained in the other articles listed below:
For more detailed instructions (including screenshots) on connecting to eduroam from specific platforms, please view the following links:
eduroam with Android and Chromebooks