Introduction

Learn the best process for accessing the software available through OnTheHub.

 

---

Applicability

 

University of Alberta Faculty, students, support staff and researchers are able to access and purchase a wide range of discounted software titles through OnTheHub.

 

---

Procedure

Table of Contents

Visit OnTheHub

Register for an OnTheHub Account

Already Registered? Sign in to OnTheHub

Browse for Software

Purchase Software

Complete Your Purchase

Check Out

Helpful Notes

---

1. Visit OnTheHub

To access OnTheHub, visit ualberta.onthehub.com and select your appropriate designation from one of the tabs: Students, Faculty/Staff Home Use or University Computers.

 

---

 

2. Register for an OnTheHub Account

Already Registered?

To create an account, click on Sign in in the top right hand corner of the page.

 

Click Register and follow the prompts to complete the account registration.

 

Once you’ve successfully registered for an account, you will be sent a confirmation email that will provide you with a link to sign in and complete your purchase.

 

---

 

3. Already Registered? Sign into OnTheHub

If you have already registered for an account, you may proceed to sign in with your registered email address and password by selecting Sign In in the top right hand corner of the page.

 

 

To sign in, enter your UAlberta email address and Password and click Sign In. 

 

---

 

4. Browse for Software

You may browse for software by selecting a software category.

You will be presented with the software available for purchase within each category.

---

 

5. Purchase the Software 

Click on the software you want to purchase.

 

Be sure to complete additional details such as Language or Platform.

 

 

---

 

6. Complete Your Purchase

Be sure you are signed in.

Note: Software needed by departments for work computers should be purchased using a department-owned CCID and should not be purchased with an individual user CCID. This ensures the software will remain available to the department or unit if individuals leave the U of A.

Click Add to Cart

 

You may continue shopping or Check Out.

 

 

---

7. Check Out

Follow the prompts to process payment. Please note that you may be redirected to the software provider's website to complete your discounted purchase.

If you are not redirected to the software provider's website to download your software, you can use these instructions to help you locate the software installation file through OnTheHub: Downloading Software Through OnTheHub.

 

---

 

Helpful Notes

1. Purchase methods for software will vary depending on individual licensing agreements and your relationship with the university (student, faculty or staff).

2. Software needed by departments for work computers should be purchased using a department-owned CCID and should not be purchased with an individual user CCID. This ensures the software will remain available to the department or unit if individuals leave the U of A.

3. IST does not track software licenses.

4. Payments can be made through any of the following options: Visa, MasterCard or American Express, PayPal, U of A Corporate Credit Card or Indent/speedcode.

5. All payment details will be listed under individual software pages in the OnTheHub software store.

6. If you need to change your eligibility, please refer to How to Change Eligibility OnTheHub. This may be necessary in the event that you've selected the wrong role (student, staff, faculty, etc.) when registering for an account on OnTheHub or if your role at the university has changed since registering.