How to have your CCID changed
Modified on: Mon, 29 Apr 2024 3:22 PMIntroduction
A primary Campus Computing ID (CCID) can be changed to something else in certain cases. Here are the acceptable reasons for having your CCID changed:
- Change of legal name, e.g. through marriage
- This legal name change must be updated via the Office of the Registrar, Central HR, or the Faculty of Grad Studies and Research prior to submitting your request for a CCID rename.
- The CCID is culturally or religiously offensive.
- Cases where abuse has become an issue.
Other cases might apply at the discretion of the identity administrators (gender change, divorce, etc).
Not liking your CCID is not a valid reason for renaming or changing your CCID, including cases where the CCID is based on your legal name but you go by a different preferred name. We also do not offer CCID renames to a specific desired CCID, the system will just generate a new one based on existing availability rules.
CCIDs have to be 3-8 characters long. If you would like a longer email address, it will have to be added to an existing base CCID (3-8 characters long) as an alias. See "Request an Email Alias" for more details.
This article will provide the steps necessary for requesting a CCID change.
Applicability
This information applies to anyone with a University of Alberta primary CCID assigned to them that they wish to change. Secondary departmental CCIDs are renamed via the department's CCID Authorized Approvers, and not by IST.
Procedure
To rename your own CCID, please contact the Shared Services Staff Service Center during office hours to reach a Service Desk analyst. Your identity will need to be validated before you can start the rename process. Once you are validated, the Service Desk will create a ticket and reach out to you via email with further instructions, and at this point you will be able to explain the reason that you would like your CCID to be renamed.
Sending an email to IST to request a CCID rename without first being validated will cause your request to be closed, and you will be instructed to call in to start the entire process again.