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Request an Email Alias

Modified on: Fri, 31 May 2024 8:21 AM

Introduction

Every email address at the University of Alberta starts with your Campus Computing Identification (CCID) and ends with @ualberta.ca. If you would like your email address to start with something other than your CCID, you can request a custom email alias. An email alias does not affect the login CCID for your account, but allows you to have an email address that is longer than 8 characters or has periods in it, attached to your main CCID@ualberta.ca email.

For example, if your name is John Smith and your default U of A email is jsmith@ualberta.ca, you could request an alias of john.smith@ualberta.ca to be attached to jsmith@ualberta.ca.

Please note, you must be a current and active Student or Staff (including Academics, Emeriti, Prehires, and Guests) in order to get a custom email alias. Applicants, Alumni, and former Employees are NOT eligible to get new custom email aliases unless their status changes to a current and active Student/Staff.

This article outlines the steps to request a UAlberta email alias.



Applicability

This article is for use by all University of Alberta users who want to request a @ualberta.ca email alias.



Procedure

  1. Navigate to the Email Aliases page at https://myccid.ualberta.ca/emailaliases.
  2. Click the green Request Alias button in the "Custom Email Aliases" section. This will open a Custom Alias Request window.
  3. Enter a custom alias following the guidelines on the Custom Alias Request screen. In most cases, the alias you should request should be in the form firstname.lastname@ualberta.ca.

Not all custom aliases will be approved. The CCID administrators will process your request in approximately 1-2 business days, and you should receive an email once it is done. Some aliases are set to be accepted automatically by the system, usually those requested in the format of firstname.lastname@ualberta.ca.



After Approval

AFTER your alias has been approved, there are several more steps that you can optionally follow to finish setting up your email alias.

Gmail allows users to add another Gmail address to "Send email as" from their primary account. The University of Alberta restricts this feature to only allow other ualberta.ca addresses to be added in this way. This will allow the user to use the email alias as their primary email address.

Please note that for @ualberta.ca email aliases, even if you do not do this, you will still receive mail sent to any alias you may own, in your main inbox. This article however will allow you to send mail using that @ualberta.ca email alias.

  1. Log in to your Gmail account using a web browser.
  2. Click the button with the gear icon, then choose "See all settings".
  3. Click on the "Accounts and Import" tab.
  4. Select "Add another email address" (under the Send Mail As section)
  5. Enter your name and the email address that you wish to send mail as, then click "Next Step".
  6. Click  "Send Verification" and follow the verification process.

Note: If you do not see the Accounts and Import tab in Step 3, you are accessing the account as a delegate instead of logging in to the actual account. You need to log in with the credentials of the specific account that you are trying to edit.

Optional (depending on need)

Repeat Step # 1 and click "Make default" beside your @ualberta.ca alias. (This will make the chosen alias the one that is initially set when you click "Compose" to generate a new email.) You can also click the Edit info button next to it to change your outgoing name while using that email alias.




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