Individual Mobility Service Packages offered to University Staff
Modified on: Fri, 25 Jul 2025 2:20 PMThere are various preferential mobility plans currently available to University staff from different mobility providers. They may be referred to as “Enhanced” or “Exclusive", or "Preferred" Partner Programs, or have some similar label.
When setting up a plan with one of these partner program providers remember that this is a plan held and managed by you. It is strongly advised to not use your @ualberta.ca email address to actually setup your provider account. You will provide proof of employment through each provider verification process leveraging methods such as providing your work email, picture of your valid staff card, paystubs, etc. and using your personal email address on the account after this step ensures that your number and account remains fully in your control.
IST is currently aware of partner programs from 3 providers. If we become aware of additional options this article will be updated accordingly.
Please also remember, these programs are offered by the mobility provider and were not negotiated with the University in any way. Existence of these programs does not prevent you from choosing a different carrier if any meet your individual needs more appropriately.
Unfortunately the mobile providers have asked that each of their plans be presented only on the providers site. There are a few reasons for this, the two most relevant reasons are 1) They want to verify that people requesting the plans are eligible to do so, and 2) Mobile plans, even EPP plans, change regularly and results in any information the University might publish being very quickly out of date which leads to confusion and overall service dissatisfaction.
As the campus community looks to evaluate the various carriers to find their best option, we suggest that browsing through the publicly posted plans of each provider before signing up directly to any EPP portal. Most of the offered EPP plans mirror the publicly posted plans with small differences such as a lower rate, service bundling options for discounts, or larger amounts of data in the plan. The public plan information should help determine the most appropriate carrier for a person after which they can move on to the signup stage to see the more specific plan options.
Bell
Bell offers a set of mobility options in their Exclusive Partner Program . You can access the Bell EPP program at https://bell.ca/epp or call 1-833-964-4479 to sign up to view their offerings. Bell does the employment status verification as part of a sign-up process for the site. Here you will find an overview document for setting up an account with Bell. After you set up an account within the Bell system you can view all the published EPP plan options provided by Bell. |
Rogers
Rogers publishes their “Rogers Preferred Program” options on the following website: https://rppoffer.ca/ualberta As an employee of the University, you can simply place an order through this portal, and the Rogers dealer team will assist with setting up an account. You can also call the preferred program team at 1-866-462-4468. |
TELUS
Exclusive Partner Program (EPP) - A TELUS discount program offered to University of Alberta Employees. Employees can access TELUS EPP savings on TELUS full suite of Smartphones & Rate Plans. In addition, members get access to special bring-your-own-device (BYOD) plans with Unlimited Data. There are 3 simple ways to access these offers: | ||||||
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Can’t find an answer to your question? Reach out to your dedicated TELUS EPP specialist EPP@telus.com for questions and program support. |