Mail Services

Distribution Services provides the University with mail delivery of campus and federal mail. All federal mail is delivered at 7:00 am from Canada Post; it is sorted and combined with campus mail for delivery to over 300 stops on campus. Mail Services can be reached at 780 492 3231 or smsmail@ualberta.ca.

Package Delivery

Courier items are delivered to Distribution Services throughout the day from all courier companies. Items are received, processed and distributed to campus through our mail system. Distribution Services operates on an alternate day pick up and delivery service. To determine the correct pickup and delivery times for your area, please refer to the Delivery Schedule and Building List for Alternate Day Service on the Distribution Services webpage.

To track an inbound package please access the Distribution Service Centre (DSC) package tracking system. The DSC package tracking system provides up-to-date information about your campus delivery once it has been received and processed by Central Receiving. Please see the DSC System User Guide for step by step information on how to use the package tracking system. 

If you have a technical question about the DSC package tracking system, please email techsupport@sclogic.com. For all other questions, please email DSC at receive@ualberta.ca and include the following information:

• Tracking number
• Carrier (Name of the company delivering the shipment)
• Vendor (Who you bought this from)
• Origin point (Where is it coming from?)
• PO number
• Type of package/shipment (Envelope, box, pallet, # of boxes, approximate weight)