Current employees may personally request an Employment Verification Letter; however, a third party (government agency or screening company) may also request an employment verification on behalf of an individual. 

The third party request will only be actioned if the request is accompanied by a consent/authorization to release employment information form signed by the individual. 

The third party employment verification will generally include:

• Position title
• Start and end date (if applicable) of the appointment
• Department
• Type (full-time or part-time status)

Third party employment verification requests must be submitted to the Staff Service Centre through the U of A Service Portal: 

1.	Click the Login link in the top right corner of the U of A Service Portal homepage to log in to an existing account, or click Sign up to create a new account.
2.	Once logged in, click the Submit a Staff Services General Inquiry service catalog item. Note: the service catalog items displayed may vary depending on your relationship to the University.
3.	Complete the mandatory fields:    1. Select the Staff General Enquiry support option.    2. Input your email address.    3. Input the nature of the enquiry as "Third Party Employment Verification".    4. The description should include the first and last name of the individual.    5. Attach the signed consent form/authorization to release employment information.        Note: if signed consent/authorization to release employment information is not included with your request, the verification will not be completed.    6. Click Submit.
4.	You will receive an email confirming that a service ticket has been created and assigned a ticket reference number (generally formatted as INC-XXXXXXX or SR-XXXXXXX). Updates will be sent to you via email as the service ticket is addressed by the service team; however you can view, update, and respond to your tickets at any time through your U of A Service Portal account.

Note: Education verifications are not provided by the Staff Service Centre. If you are an employer or third-party and you need to confirm a graduate's education or degree completion status, please submit your request through one of the following methods:

• send an email to degree.verifications@ualberta.ca.
• submit your inquiry through the Student Service Centre by selecting the "Third Party - Degree and Education Verification Requests" subject line.