Uninstalling Intelligent Hub MDM Application
Introduction
This article is to assist users in uninstalling the Intelligent Hub application that was linked to the VMware Workspace ONE (formerly AirWatch) Mobile Device Management system.
Applicability
This applies to any user with a corporately supplied mobile device at the University of Alberta.
Procedure
As of November 23, 2023 we are retiring the current MDM solution which utilizes VMware's Intelligent Hub application. Please follow the directions outlined to remove the application from your iPhone or Android devices.
Apple Devices
Locate the Application on your Device's home screen
Press and Hold the application till it starts to "wiggle" on the screen and select Remove App
Select Delete App
Select Delete
You have finished the removal of the application.
Android Devices
*Notice* if the device was previously connected to the MDM and was removed when VMware AirWatch or VMware Workspace ONE was retired then the application might already be removed automatically.
Locate the application (in application window or home screen)
Press and hold the application for a short time, a menu will appear, Press App info
Select Uninstall
There will be another pop up asking "do you want to uninstall this app?", select OK
You have finished removing the application.