Remote Access to Golden for Shared Services
Modified on: Wed, 3 Jan 2024 11:04 AMIntroduction
Shared Services in the University of Alberta (UofA) require extensive instructions on supporting Golden 6 for Oracle queries. There are options to access Golden remotely if you are not on campus in the Shared Services areas in Enterprise Square (ESQ).
KBA Objective:
- This article provides instructions on accessing Golden remotely through Terminal Server.
Applicability
Target Audience:
- This article is intended for any Shared Services users needing to access Golden remotely.
Non-applicable:
- IST analysts can refer to KBA – Golden 6 – Installation / Support for detailed instructions
- Contact the Staff Service Centre at 780-492-8000 for more assistance
Procedure
Basic Information
Prerequisites
If you already have access to Golden please check out the ways you can access Golden remotely.
If you do not have access to Golden and you are from Shared Services, please follow these instructions to gain access:
- A departmental or Authorized Approver (AA) must request the account by submitting the attached application form (refer to doc – Golden Request Form) to aissecurityforms@ais.ualberta.ca
- This provides a PeopleSoft database access account for Golden
- You will receive the password via email once successfully added
- Contact the Staff Service Centre at 780-492-8000 to request access
- Inform IST whether you wish to access Golden directly from your computer or on the Terminal Server (TS)
Standard Process
There are two ways to access Golden remotely:
- On the Terminal Server (preferred and secured)
- Connected to the @uanet Virtual Private Network (VPN)
Terminal Server
- Contact the Staff Service Centre at 780-492-8000 and request: “An account access for Golden on the terminal server”
- Once you have access, log on to the Terminal Server (TS)
- Refer to KBA – Connect Direct to Desktop or Terminal Server for instructions on connecting to terminal server
- Once you log into the Terminal Server, Click on the Start icon at the bottom left
- Scroll through the list of applications and Golden will be under B for Benthic Software
- Click on Benthic Software, then Golden6 64-bit will show up as follows:
Connected to the @uanet VPN
This method requires you to have Golden installed on your computer:
- If it is not installed, try the instructions mentioned in Terminal Server. Contact the Staff Service Centre at 780-492-8000 to request a Golden install.
- Connect to the @uanet VPN context by referring to instructions in KBA - Connect to the @uanet VPN Context
- Run Golden as you normally would on your computer
Appendix
- Contact - AIS
- Doc – Golden Request Form
- KBA - Connect to the @uanet VPN Context
- KBA – Golden 6 – Installation / Support
- KBA – Connect Direct to Desktop or Terminal Server
Additional Considerations (Notes)
[n/a]