Introduction

This document explains how to fix small font and graphics when using Connect Care through VCS.

 

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Applicability

This KB article is directed towards anyone using or supporting connections to AHS's Connect Care system through VCS.

 

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Details

This issue may occur when using monitors with high screen resolutions, and also may occur when using UI scaling. This issue may present itself on both Mac and Windows machines.

 

Do the following steps within VCS:

1. Click on the up arrow in the system tray. Then right click on the Citrix Workspace App icon.

2. Click on Advanced Preferences.

3. Select High DPI.

 

4. Change from Let the operating system scale the resolution to Yes.

Keywords: font,size,connect care,vcs,ahs,mac,osx,macos,high resolution,