Introduction

At the University of Alberta, the following types of telephones are commonly used:

• PBX (Private Branch eXchange)
• VoIP (Voice over Internet Protocol)
• Analog

This article will provide access to user manuals for the telephone models most often found on campus. These manuals contain basic instructions for setting up voicemail, phone shortcuts, autodialling and more.

Applicability

This guide is for University of Alberta support staff, faculty and researchers who have a desk phone.

Details

At the university, a range of different telephone sets are available. Below, we have listed common telephone models you will find on campus categorized by phone system. Select your particular telephone model from the list below to open a phone guide/ user manual.

PBX Phone Sets

	Nortel PBX M3902 Basic Telephone
	Nortel PBX M3903 Enhanced Telephone
	Nortel PBX M3904 Multi-line Telephone
	Nortel PBX M3905 Call Centre Telephone

VOIP Phone Sets

	Cisco VOIP 7961 or 7965 Telephone
	Cisco VOIP 7941 or 7945 Telephone
	Cisco VoIP 7841
	Cisco VoIP 8861
	Cisco VoIP 8821
	Cisco VoIP 8831
	Konftel 300IP

Analog Phone Sets

	Unity Set (PBX)
	M9009 Telephone (PBX)