TSQS Charges and Rates
Modified on: Wed, 25 Oct 2023 7:31 AMIntroduction
This article will describe the charges and rates for Test Scoring & Questionnaire Services (TSQS). Also included is some information on how charges are assessed, including sections on Operator Charges, Scanning Charges and Web Surveys.
Applicability
This article was written for instructors and support staff at the University of Alberta.
Details
Different rates are charged for Test Scoring & Questionnaire Services depending on the source of funding. University rates are offered to clients when the bill is to be debited against a University-administered account. Bills paid in any other manner are assessed the External rate.
Current rates are as follows:
Item | Unit | University | External |
IDQ Questionnaires | Each | 0.17 | 0.17 |
Operator Time | Hour | 27.00 | 36.00 |
Scanning Charge | Sheet/Booklet | 0.06 | 0.08 |
Booklet Charge | Sheet | 0.01 | 0.01 |
Analyst Time | Hour | 60.00 | 60.00 |
Reports | Printed sheet | 0.20 | 0.20 |
A minimum of 10 minutes is assessed for each occasion of each activity.
Operator Charges
Charges for operator time are assessed for:
- creating IDQ questionnaires (when the client does not use the Online Requisition system.)
- scanning answer sheets.
- generating reports (beyond the first set which is normally included in the scanning charge.)
- routine processing of Web Surveys.
Beyond the minimum charge, operator time can be inflated by the following situations:
Generation of IDQ Questionnaires:
- Unusual requests (such as producing a questionnaire containing many unique questions).
- Submitting separate requisitions for each class.
- Requisitions causing uncertainty that require a number of phone calls in order to discover what is being requested.
- Poorly marked forms (including those using liquid pens, miscoded id-numbers and/or cross-outs, rather than erasures)
- Jobs submitted in disarray (e.g., forms not oriented in a consistent direction, damaged forms)
- Use of MRSCOR (Multiple Response Scoring Program).
Scanning Charges
Use of the term 'booklet' refers to documents that consist of two (2) or more sheets that are processed as a single entity. Booklets are assessed the basic scanning charge, plus one cent for each sheet comprising the booklet.
Volume discounts are offered for the scanning charges of single-sheet documents based on the total number of sheets scanned for a given account within each month:
Web Surveys
Analyst rates are assessed for designing web surveys that are deemed non-routine while operator rates are assessed for those that build on existing templates (i.e., are simple modifications of surveys that have been created earlier.)
New (non-routine) surveys will usually require two (2) or more hours of analyst time. In addition, operator rates are assessed for e-mailing reminders and for downloading responses from the web server.
The scanning sheet charge is applied for each response record that is retrieved.
Keywords: TSQS, Charges, rate schedule, rates, cost, price