Introduction

 

Mathematica software is from Wolfram that can be purchased from the University of Alberta’s (UofA) OnTheHub website. Some installation policies may apply to Mathematica.

 

KBA Objective:

• Assists users with purchasing, downloading and installing the Mathematica program from Wolfram
• Installation instructions apply to Windows, macOS, Linux Ubuntu
• Provides information on renewing/transferring licenses for Mathematica

 

 

Applicability

 

Target Audience:

• Anyone

 

Prerequisites:

• Purchased Mathematica from OneTheHub before installation

 

Non-applicable:

• Please contact IST by calling 780-492-8000 or via the support portal here: https://universityofalberta.freshservice.com/support/home

 

 

Procedure

 

Basic Information

Standard Process

• 1.0 Purchase through OnTheHub
• 1.1 Access the Activation Key
• 2.0 Install on Windows
• 2.1 Install on MacOS
• 2.2 Install on Linux Ubuntu

Troubleshooting Tips

• Renewing an existing license
• Moving a license to a new/rebuilt computer

Appendix

 

 

Basic Information

 

Mathematica is a free software and web client that is available on Wolfram. It is a powerful tool used for large calculations, dimensions and documentation to make calculations more sensible. It uses the Wolfram documentation and references for:

• Symbolic Language
• Numerics
• Mathematical Computation
• Algebraic Manipulation
• Number Theory
• Visualization and Graphics

 

The core technology and language is extensive, and it will develop even further onwards.

Even though the product can be “purchased” from OnTheHub, there will be no monetary charges to credit cards or speed codes.

 

 

Standard Process

 

1.0 Purchase through OnTheHub

1. Go to the UofA OnTheHub website: https://ualberta.onthehub.com/
2. Make sure you are on the correct tab (either Staff/Student)
3. Search for Mathematica in the search bar
4. Select the appropriate version and click Get Mathematica Here

• 

 

5. Enter your @ualberta email address, agree to the terms, and click Continue
6. Select if you are a student/staff and click Continue
7. Click Get Mathematica | Desktop
8. Create a Wolfram ID with your @ualberta email if you do not have one

• 

 

1. 
   
   1. Click on Create Wolfram ID
   2. You should receive a verification email to your @ualberta email, find the email and click on the verification link

• 

 

9. Another tab should show up for a Wolfram Activation Key Request Form. Enter your information and click Submit.

• 

 

10. After submitting, you should be able to view your Activation Key and receive an email for it

• 

 

11. Continue with the instructions below to install Mathematica on your computer

 

1.1 Access the Activation Key

 

1. Go to your Wolfram account and make sure you are signed in at: https://account.wolfram.com/

• Note: For any Not Found errors, click on the WOLFRAMACCOUNT icon at the top right to refresh the page
• 

2. Click on the Products & Services tab and click on User Portal

• 

 

3. Click on Get Downloads in My Products and Services section on the right hand side

• 

 

4. Your key will be in the Activation Key section

• 

 

2.0 Install on Windows

 

1. Make sure you have the activation key (mentioned in Section 1.1) before continuing
2. In the Downloads section, click Windows for the latest version of Mathematica + Documentation

• 

 

3. A pop-up box containing additional information about the download will appear. Click Start Download to begin the process.

• 

 

4. Once the download is complete, open the installer

• If you see a Windows Security Warning, click Run
• If you see a Windows User Account Control warning, click Yes                                               

5. In the Destination Location window, you have the option to select where on your download management Mathematica will install. If you have no preference, leave it set to the default location and click Next.

• 

 

6. Wait a few minutes for the installation process to complete
7. When the Mathematica installation is complete, click Launch          

• 

                                 

8. Wait for the launch process to complete, and a new Wolfram Mathematica Setup window will pop up, click Next 

• 

 

9. In the Destination Location window, you have the option to select where on your computer Mathematica will install. If you have no preference, leave it set to the default location and click Next.

• 

 

10. In the Select Components window, you have the option of allowing or skipping the optional components. By default, the Optional Components and WolframScript are selected. Click Next.
11. In the Start Menu Folder window, you have the option of not creating a Start Menu entry for Mathematica. Click Next.
12. Wait a few minutes for the installation process to complete
13. If you left the Launch Wolfram Mathematica checkbox checked, the program will launch
14. Enter in the activation code that was mentioned in Section 1.1, and click Activate

• 

 

15. Once the activation is complete, check I accept the terms of this agreement and click OK

• 

 

The Installation for Mathematica is complete.

 

 

 

2.1 Install on MacOS

 

1. Make sure you have the activation key (mentioned in Section 1.1) before continuing
2. In the Downloads section, click MacOS for the latest version of Mathematica + Documentation

• 

 

3. A pop-up box (containing additional information about the download) will appear. Click Start Download to begin the process.

• 

 

4. Once the download is complete, launch the installer. It will verify itself before opening.                                        

• 

 

5. A new Finder window will open. Click and drag the Mathematica icon into the Applications folder.

• 

 

6. The Mathematica application will then copy itself into the Applications folder. Please be patient, the copying process takes a few minutes to complete.

• 

 

7. Optional Step: Double click the Extras.pkg icon in the installer Finder window to install the browser plugin.
   1. The “Install Mathematica Extras” launcher will open. Click Continue.

• 

 

• 

 

8. 
   
   2. Click Install in the next window

• 

 

9. 
   
   3. Enter your password to allow the installer to continue. Click Install Software.

• 

 

10. 
    
    4. When the installation has completed, click Close

• 

 

2.2 Install on Linux Ubuntu

1. Make sure you have the activation key (mentioned in Section 1.1) before continuing
2. In the Downloads section, click Windows for the latest version of Mathematica + Documentation

• 

 

3. A pop-up box (containing additional information about the download) will appear. Click Start Download to begin the process.

• 

 

4. Once the download is complete, open a Terminal window, and change the directory to where Mathematica downloaded to

• 

 

5. Enter the command sudo bash Mathematica_10.0.2_LINUX.sh and press Enter or Return on your keyboard
6. Press Enter to use the default installation directory
7. Once the first part of the installation is complete, press Enter to select the default directory for the Mathematica scripts to be stored
8. The installation will report that it is complete

 

You can now launch Mathematica either through entering the Terminal command Mathematica or by using your desktop environment’s typical graphical method for opening programs

1. When Mathematica first launches, you will be prompted to enter the registration code you were provided during your account and product registration
2. Enter the activation key and press Activate
3. Once the activation is complete, you can use Mathematica normally

 

 

Troubleshooting Tips

 

Renewing an existing license

UofA activation keys are typically marked as auto renew, meaning that they automatically renew themselves when the site license is renewed

• Those activation keys are automatically extended through your next renewal date
• Users whose activation keys are not automatically extended are sent an email with instructions for requesting a new activation key

Your Wolfram product does not need to be reinstalled for your license to renew.

• Refer to web – Wolfram support for autorenewal for source information

 

Moving a license to a new/rebuilt computer

To reinstall software from Wolfram Research on a new computer, please login and fill out the System Transfer Form at: https://user.wolfram.com/portal/requestSystemTransfer.html

• Wolfram products are usually licensed to be installed on a specific machine—moving the software to a new computer requires an update to your license
• Please follow the standard installation instructions for your machine
• Refer to web – Wolfram support for transfer for source information
• 

 

 

Appendix

• ualberta - OnTheHub
• Web – Wolfram Forum - How do I extend a license when the site license is renewed?
• Web – Wolfram Forum - How do I move Wolfram software to a new computer?
• Web – Wolfram Sign In
• Web – Wolfram System Transfer Form

 

Additional Considerations (Notes)

[n/a]

 

 

Back to Top