Introduction

This article provides information on the recommended methods for sending bulk emails.  

Applicability

These services are available to university sanctioned email campaigns, digests, newsletters, or departmental communications. 

Details

Supported UAlberta Email Distribution Services

Digest (Formerly EasyNews, EasyPost, or EZPost) (Name format: listname@ualberta.ca) 

The Digest app provides a broad range of newsletter and digest functionality with automatic attribute based list management (ie. Students of Faculty, Employees of Department, Academics etc.), manual, or subscription based lists. Emails sent through the system include built in analytics, engagement tracking, and it’s available to internal communication teams. You can read more about it and subscribe or submit an article here. Information on the UAPPOL Official Email List Procedure is available here. 

Google Groups (Name format: grp-dept-groupname@ualberta.ca)

Google Groups provide a number of functions including bulk email distribution, online forum functionality, and bulk permissioning to Google resources (Calendar, Drive, Sites, etc). Google Groups support all common email formatting and should be moderated. You can find a complete summary of Google Groups functionality and how to use them here. Note that Google Groups are subject to Google’s message and posting limits. Google Groups are available to all university employees and can be requested through your CCID Authorized Approver. 

Use of Unsupported Email Services

Should someone choose to use a bulk email service that is not listed in the above section, they accept the risk that their emails may be flagged as suspicious in a recipient’s inbox, may be delivered straight to the recipient's junk/spam folder instead of their inbox, or may not be delivered at all. Support for unsupported email services is only available through the specific vendor’s help centers and is not provided by IST. 

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